Refund policy

All sales are final. Due to the hygienic nature of hair products, we do not accept returns or exchanges for change of mind, incorrect colour selection, or sizing.

Exceptions — Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, we will make it right. Contact us within 48 hours of delivery at layomihair@gmail.com with your order number, a description of the issue, and photos.

Once approved, we will process a replacement or refund within 5–7 business days.

Order Cancellations
Orders can be cancelled free of charge as long as they have not yet shipped. Contact us as soon as possible at layomihair@gmail.com to request a cancellation.

Questions about your order? Reach us at layomihair@gmail.com